Feature Guide · Pro
Workflow Builder
Design custom automation workflows with triggers, conditions, and actions. Automate repetitive tasks and ensure consistent processes.
How to Use
- Create New Workflow — Click "Workflow" then "Create New"
- Add Triggers — Choose events that trigger the workflow (ticket created, status changed, etc.)
- Define Actions — Add the actions that happen when triggered
- Test & Deploy — Test with sample data before activating
Requirements
This feature requires the Pro plan or higher.